Berkeley Eye Center - Brenham Reviews

"Very kind and respectful. They have a quick response time as I was not waiting very long but they took their time with me when it was my turn. Front office was also very kind and when I went to pick out my glasses there was no problems at all -it was so easy and simple. I love this place!"

"I had the best experience picking out new glasse! Miriam was so helpful and so friendly. I feel very confident with what I chose and in her abilities! She didn't rush me or our time together. The eye exam was a great experience, as well! Everyone I came in contact with friendly and knowledgeable. Really liked and very impressed with Dr. Hollas."

"This facility is filled with caring and kind people. I had cataract surgery with Dr. Cook, general eye exam by Dr. Hollis, and ordered glasses with Miriam. Each experience was very positive.This is a great place to have your eye care provided."

"I was having an eye problem and they were able to get me in rather quickly. Everyone was extremely nice and I truly felt like they cared about me. Dr. Hollas was very thorough and explained everything quite well. I really enjoyed my visit and plan on going back."

"Excellent service"

"I highly recommend Dr. Cook. She is very thorough and answered all my questions."

"Staff was very nice. I was taken right in for my appointment. Doctor was knowledgeable about my case."

"Dr. Cook and staff are very professional, courteous, and informative. Would recommend them (and have) to friends and family."

"Friendly staff and more than helpful. Dr Cook is warm and welcoming with the personality to make you comfortable as well as the skill set that you are eager to place your trust and site to. She explains EVERYTHING that you are hearing during the cataract procedure to assure you are relaxed and comfortable. Will be back within the 2 weeks to get the other cataract on the other eye removed without any concerns as I know I couldn’t be in any better hands than hers. So glad I was referred to her by my obstetrician. I haven’t seen this clearly in years and still have correction on the other eye coming up. Great Team - Brenham Office and Bellville Hospital Staff."

"Dr. Cook and associates always have been excellent with patient from the beginning of the app't to the follow-up."

"Dr. Cook and her staff always provide exceptional service! I would definitely recommend Dr. Cook and her staff for your ophthalmology needs or concerns."

"Would highly recommend this location. Everyone friendly and professional."

"I would like to brag on Bashaba, she is excellent, very friendly and professional in her job. I also fill the same about Dr. Cook"

"I totally love Dr. Cook! She is very thorough, has done two cataract surgeries and one laser procedure! Excellent care!"

"The entire office was wonderful."

"I have been seeing Dr.Rachel Cook at Berkeley in Brenham,TX for eye care and vision prescriptions since 2018. . She is a very skilled ophthalmologist with quite the resume in the area of academics , community , and cross cultural and global experiences. She always takes plenty of time to explain and inform and advise during appointments . In addition, her tech assistant is also very skilled and the entire staff at the office is always organized and friendly. Great job!"

"I had an appt. yesterday with Dr. Cook in Brenham. I was put on a call list and they got me in within a week. Staff was awesome, friendly and helpful in this difficult time of covid with emaculate protocals for protection. Highly reccomend this office."

"I highly recommend Dr. Cook and her staff for your eye needs. Very professional and friendly. Their protocol for covid is excellant."

"Terrific customer service by office manager Tiffany and doctor assistant Amy as well as Dr, Cook giving excellent service and caring for her customers."

"Dr. Cook is the best. Such a caring person and you could not ask for anyone better. Takes care of you and takes the time for you. I am not one that likes someone messing with my eyes but she just has a touch that makes you feel its going to be okay. The office staff are so nice and friendly."

"The staff is professional and so courteous, everything is so nice"

"Dr. Cook is very knowledgeable & explains the results of test & any procedures that might be needed. Her staff is very efficient & professional"

"Absolutely thorough in putting every thing together in explaining status of cataracts. Will continue using Dr. Cook for all my vision needs."

"Dr. Cook and the staff are super. Dr. Cook takes time to explain everything to you in language easily understood. She is a caring and wonderful person."

"Dr. Cook is very professional, and she is thorough and listens and tells you what you need to know."

"Dr Cook answered all my questions set up my schedule & surgery's plus follow up.."

"Dr. Cook is the best!! She is very professional. I like the way she explains things to me. I also like the professional way of the staff."

"I needed to see the doctor and they worked me in. I was very thankful. Everyone is very helpful."

"Dr. Cook is thoroughly educated and personable. She will be my eye Doctor till I die."

"Dr. Cook was very good, very helpful and explains everything. Takes her time and does not rush. Glad we changed to her office and staff was so nice."

"everyone is knowledgable and friendly. very professional"

"Great experience. Bashar was friendly and efficient while doing my exam. Dr. Cook is wonderful. She previously did my cataract surgery and I have recommended her to numerous people."

"Dr. Rachel Cook is phenomenal! She is very patient oriented. She takes care of my Mom who has Alzheimer’s. I am a long distance caregiver & power of attorney for my Mom. Dr. Cook returned my call the next day & explained my Mom’s visit very well. I am very confident that my Mom is in very good hands with Dr. Cook."

"My husband and I both love Dr. Cook. She knows what she is doing and explains any concerns she has with either of us thoroughly. We can depend on her for a complete exam and straight answers to our questions."

"Annual check up and consultation"

"I am very impressed with Dr. Cook and her staff. Shes a very competent no nonsense doctor, and I like her. Shes very very busy and really could use another doctor, although I would insist on staying with her. Shes a great surgeon, and I trust her."

"The personnel were professional, courteous, and friendly."

"Dr. Cook and Staff were very friendly, I would highly recommend Berkeley Eye Center. Very thorough exam Thank You "

"I had the best eye test I have ever had!. Dr Rachel Cook was very thorough. Her staff are excellent and very friendly and professional. I have already recommended Dr Rachel Cook to two of my friends."

"She is very thorough and compassionate. Very good Doctor."

"It’s been a year since my lease replacement /cataract surgery. I’m still 20/20. Dr Cook is a great Dr I highly recommend her."

"From the time you walk in the door, you are greeted and treated with professionalism. I wouldn’t trust any other staff or Doctor with our eye care!!"

"Dr.Cook and her staff are excellent with attention to detail.extremely delightful experience for a notorious bad patient."

"My yearly Appointment today was a double treat. I met Miriam, the Intern who did preliminary exam then Dr. Rachel Cook who are both kind and thorough. This Office leaves you feeling great for following directions with great outcomes. All of the Staff are welcoming and professional in this clean office. E. J. Meyers Brenham"

"Total satisfaction! This young lady is all and more than I had expected. She is professional, kind, thorough, concerned about your eye health and explains your condition and prognosis in understandable terms. I felt comfortable, cared for and anxious to begin the next step in my plan. Her staff was exemplary and the surroundings were very clean, neat and organized. I am so very happy that I have found someone that has the values both personally and professionally that I admire. Thank you, Dr. Cook and Staff. Julie Helms"

"Wonderful atmosphere. Dr. Cook is friendly and thorough. She explains as she goes. Pleased with my new eye doctor and her staff."

"The staff was very friendly and the exam was very thorough - everything was explained very well"

"This was my first visit with Dr. Rachel Cook and my experience was great. The staff was most helpful and accommodating. Dr. Cook's exam was very professional and non-threatening. She explained my situation-condition in a way I could understand. Very pleasant young lady. Go back in a year."

"Dr. Rachel Cook just did cataract surgery at Baylor Scott & White Hospital, Brenham, on my left eye. One day after surgery I have 20/30 vision. She was very professional and caring. I highly recommend Dr. Cook and her staff."

"Dr Rachel Cook performed cataract lense replacement surgery in both eyes (3 weeks apart) Both were extremely successful. I can see better than I really ever remember seeing. I had some pressure complications which she diagnosed correctly immediately and changed my eye drops ... In my opinion Dr Cook really knows her business and I have no problem recommending her to freinds"

"My experience with Dr. Rachel Cook was friendly and patient she explained in depth the needs and care for my eyes. Also I took my mother for an exam with Dr. Cook and she was so very kind explaining in detail how Mom was to care for her eyes what to watch for as her situation progressed. I am extremely impressed with Dr. Cooks knowledge and the time she dedicates to each of her customers. Every patient I have spoken with in our small community is so very pleased to have Dr. Cook's services here."

"EVERYTHING WAS WONDERFUL"

"Dr Cook spent a good amount of time explaining my eye problems and what she could do for me. Very thorough. Staff was great also."

"I went for a routine annual exam and was very please with the staff and especially Dr. Cook. She was informative and interested in my eye health."

"Probably the most thorough eye exam I have ever had. I was very impressed with not only the skill of Dr. Cook, but also with her willingness to take time with me to answer all my questions. Very professional staff."

"Our sight is so important to us, in our daily lives, and we entrust Dr. Rachel Cook with our needs, more than any other eye Doctor we've ever seen. She will explain every aspect of your examination and treatments!"

"Dr. Cook was very thorough. I was completely comfortable with she exam and the cataract surgery that will be done shortly."

"Dr. Cook is an amazing ophthalmologist and person. Her patient-doctor manner, and that includes other interested people as well, is caring, thoughtful, kind, professional, and patient, Her knowledge is obvious in her explanations as she goes about her examinations or preparing her patients for surgery and answering patient's questions. She and her work are highly respected within her field of practice. Thank you, Dr. Cook and thanks to your staff."

"Excellent!!! Dr. Cook is so thorough in her examination and explanations!!! I never felt like she was rushing, she took time to explain everything to me! My experience could not have been better!!! I feel very fortunate to have her as my doctor!!!"

"The office staff has always been extremely helpful and goes out of their way to ensure the customer is satisfied. Dr. Cook and her staff perform a very thorough eye exam and explain in detail the options available."

"I had an amazing experience with Dr. Cook and the staff! I had my LASIK eye surgery done by Dr. Cook and I could not be happier with the results! Seriously, it was one of the best decisions I could have made. I am forever free of contacts and glasses and now I see 20/15 everyday. During the surgery, Dr. Cook made me feel so comfortable and at ease about the process. I also would like to thank Dr. Garrett and Dr. Davis, of the Berkeley Eye Center in the Katy Office for being wonderful colleagues of Dr. Cook. If you are thinking about LASIK, my advice, have the procedure done. Please do no be fearful, with modern medicine today, the surgery was quick and efficient."

"My visit this morning Dr. Rachael Cook in Brenham was for me a very comforting experience. Being a patient of Dr. Ralph Berkeley for many, many years I had concerns changing doctors because I moved from Houston. I was excited to see they had a new eye center now in Brenham so it was convenient for me to go there. Knowing Dr. Berkeley for so many years and knowing he only has the very best in his group, I still didn't now what to expect.What a blessing to meet Dr Cook, she was so through, explained everything in layman terms, was beyond patient with me and certainly knowledgeable about the issues I have begun to experience at my age. I will certainly tell all of my friends about the Center alnd Dr. Cook. Thank you again Dr. Berkeley for sharing your years of expertise by picking the very best to staff your facility."

"I saw Dr. Cook for and eye exam and prescription for contact lenses. I then ordered my lenses through her office and it was much cheaper than 1-800-contacts!! The care was awesome and my contacts fit great and she even adjusted my prescription to improve my vision. She is great and so nice and caring! They have a loyal patient now for sure!! Highly recommend her."

"Doctor Heather Cook is a (VERY) professional, concerned, and throughout doctor. Her knowledgeable approach to finding and determining the problems of each individual is remarkable!! Her individualism for each patient is quite evident. I have a very unique case. I require some extra care and decisions are crucial to me! Doctor Cook has a genuine concerned she was born with and, shares that concern in a way that helps you feel better about yourself knowing that she's doing her absolute best!! After my treatment, I feel confident and look forward to any future appointments. Thank you Doctor Cook and thank you for such a wonderful caring staff too. Sincerely, Michael D. Doll"

"My early morn appointment with Dr. Rachel Cook last Friday was a wonderful positive Dr. visit. She & all her staff are personable & professional. Dr. Cook puts you at ease & answers all your questions. This was my 2nd visit in 4 months & I recommended her highly."

"Dr. Rachel Cook is one of the most knowledgeable, caring Doctors we have ever come across! She takes the time to explain every bit of her treatment so her patients understand exactly what is going on, and what needs to be done! Thank you for giving me sight like I have never known. Aubrey Skeen, Jr."

"Super Great! I had been waiting for Dr. Cook to arrive and begin being my doctor! So happy that Berkeley, and Dr. Cook chose Brenham! Her training background is so impressive. Her desire to earnestly explain what she sees in your eyes' history, and what needs to be done or does not need to be done is heartwarming.Very easy to talk to. When you leave her office you feel so good about being under her care. Love all the staff members as well."

"Very professional and caring staff! Highly recommend for your Opthalmologist!"

"A+ service in Brenham. Berkeley Eye Center in Brenham takes VSP insurance and I was blown away by the savings! All staff was cordial and respectful of my time. Great experience with choosing frames, eye test, and Dr. Cook's thoroughness in explaining eye issues. Would refer Berkeley Eye Center to anyone looking for expert service!"

"Dr. Cook's staff very professional. I went in feeling a little apprehensive since this was my first visit in the office that had been under another opthamologist. They wasted no time getting me set up as a new patient. All tests carried out efficiently getting me ready to visit with Dr. Cook. After reading some of the items on my chart(done by my previous opthamologist) she discussed my eye health and the possibility of my second cataract surgery. I was very pleased with the time she took to explain certain parts of the procedure. I will recommend her."

"I had an eye exam for glasses and contacts and couldn't have been happier with the experience. Dr. Cook is very knowledgeable and explained all of my options thoroughly. Very warm and inviting staff as well. I will definitely recommend them to everyone!"

"I was very pleased with my eye exam. All of the staff was very friendly and helpful. I was very impressed with Dr. Cook, she explained things about my eyes that no one has ever told me, and in a way that was easy to understand. I am very glad to have found the Berkeley Eye Center here in Brenhan."

"Where is "six stars" as a choice? Amazingly awesome service in every detail. Comfortable and professional environment fostered by the whole staff. Customer focused - you leave knowing that they did their best for you."

"Great experience, Dr. Cook. Very knowledgeable and explained everything so well."

"Wonderful experience with Berkeley. The office runs smoothly with no waiting, everyone was courteous, and professional. Dr. Cook is knowledgable, listened to my concerns, and answered all of my questions."

"What a breath of fresh air. Dr. Cook is excellent; she is professional, intelligent, caring, and patient She was very attentive to my concerns and answered all my questions. Brenham is fortunate to have her here."

"Dr. Cook is professional, friendly, informative, and has a great "bedside manner". I left the appointment with all my questions and concerns answered."

"Dr Cook and her staff are the best in professionalism and kindness. Dr Cook spent time with us to explain all the procedures and stayed with us until we understood all that was going to happen during cataract surgery. Dr Cook is great, she is young, professional, patient, kind and very knowledgeable. She made us feel comfortable, and confident. We are going to make Berkeley Eye Center Brenham our number one eye care home."

"What a breath of fresh air. Dr. Cook is excellent; she is professional, intelligent, caring, and patient She was very attentive to my concerns and answered all my questions. Brenham is fortunate to have her here."