Berkeley Eye Center - Memorial City
442 - 5 star reviews
"Two appointments with Dr. Mann. They went great. He's very personable and knowledgeable. The staff was kind and helpful."
"The staff was very welcoming, kind, and knowledgeable. Dr. Newcomer was very professional and listened to my concerns. I had a great experience."
"Awesome staff and Doctors. Have been going here for years and will for many more."
"My experience overall was great. Initially, the parking was convenient and you did not have to pay or enter a garage which was nice. The staff was friendly. My Dr. was Chandler Mann. He was awesome. He was very friendly and super knowledgeable. I left feeling confident that my eye-sight was as good as it could be due to Dr. Manns help."
"Staff were all very pleasant and helpful. Dr. Mann is very personable and told me I had a cataract that needed to be taken care of and sent me to the Caplan Clinic on Wesleyan where I received a great experience with .Dr. Caplan and his staff!"
"Dr. Chandler Mann was extremely knowledgeable and professional. I would highly recommend using Dr. Mann’s services. The clinic is great overall and I didn’t have to wait long before the visit began."
"My visit with Dr. Mann could not have gone any better. He is very personable and knowledgeable and made my annual visit a breeze. I will absolutely be going here from now on. Also, great glasses selection and was Crystal was very helpful in helping me choose the right frame for my face."
"Chandler Manning is a an acute, amazing doctor. Unfortunately, his staff, not so much. I'd explain further, but I've already today spent enough energy re-explaining something blatantly obvious to one of his staff members, and I'd prefer not to repeat myself (again). Not sure his name, but he kept raising his voice, almost threatening. [10:15ish] I came on time for the appointment but the door was locked. I knocked multiple times. [10:21] I was let in the waiting area, checked in. [10:45] this guy, working under the doctor, tells me I came in at 11:26. Late. And I'm looking at my watch thinking, man is this guy in the future? So I corrected him, his voice raises. So I ask again, what time did I come in? [to be continued]. It's 11 o clock, still have yet to see the doctor. ===EDIT/UPDATE=== [continued... @~11:15am] Dr Manning threw a Hail Mary ftw. I'm already otw out of the building. Touchdown. Hence 5 stars all along. I would finish the story aforementioned but... as one wise person may or may not say ... Hashtag zeroToleranceForIncompetence ™. Sincerely, -- ™ pending"
"Would highly recommend Dr. Chandler Mann. I have a strong prescription and couldn't get there with normal contacts, he suggested escleral lenses as a solution. Very clear explanation of the process and what we were trying to achieve; we had 4 different fittings until we got it right. First time I see 20/20 in many years. He was patient, friendly, resilient and professional."
"Dr. Mann and his entire team were absolutely wonderful! I'm so glad I found them! Even the dreaded "better or worse" was made easy and I left feeling quite confident. I definitely recommend this A+ team!!"
"Fantastic! Roni Kentner was so helpful and knowledgeable. Great experience!"
"I have been a patient and optical customer of the Memorial location and Dr. Yanklove for a generation. Today I visited the optical center for new eyeglasses. With the help of Optician Victoria Monreal I was able to decide on frames and lenses to meet some special issues with hearing aids. Victoria could not have been more helpful, considerate of the cost and fashion, and patient. This a 5-star location for all eye care."
"Doctor Mann was very pleasant as well as capable.It was my first visit and I will be returning,"
"Always have a nice experience at Berkeley Eye Center. First time seeing Dr. Mann today and he was very personable and professional; I would definitely recommend seeing him!"
"Where do I start? I had an absolutely amazing experience. The staff are super nice and professional. Dr. Chandler Mann is nothing short of a miracle worker. I am seeing 20/20 for the first time EVER!!! He was able to get me exactly what I needed to see clearly. Justine was amazing and the office staff kept me informed of everything from start to finish. Dr. Mann definitely made me a fan of Berkeley Eye Center."
"Dr Mann was great. My son and I had back to back appointments and the service and care was first rate. Thank you."
"Im preparing for cataract surgery under the direction of Dr. Yankelove, which requires a multitude of eye examinations to get the corrective lenses requirements. This process could have been exhausting if it wasnt for Dr. Yankerloves Ophthalmology Assistant named Alex. Alex has a pleasant personality who makes you feel very comfortable in this could have been a difficult time. He is professional and a man of patience when he guide you through this process. Good Job Alex."
"Excellent Safety Procedures/Precautions, very minimal wait time, ALL staff, even the ones that aren't helping you are friendly and accommodating, Deepak was excellent as was Dr. Mann, quick and efficient check-up! Berkeley Eye Centers can't be beat!"
"Berkeley Eye Center, Memorial City is a 'hidden gem'. I have finally found an eye care center that has customer interest in mind when serving rather than just selling. This was my first visit at Berkeley Eye Center, Memorial City and I was pleased with their customer service. A particular shout-out for Crystal who patiently helped me choose my frames and clarified all my queries. Her 'no-pressure' attitude made me comfortable and her advice during selection process was truly valuable. This is where you need to go for your eyes if you live in Houston!"
"H & I have been going to BEC for the last 3 years. Located in the Memorial City Memorial Hermann campus, the office is easy to access & there is always plenty of parking. The technicians are very professional as they run you through the usual eye health checks before seeing the doctor. We were seeing Dr. Groff but she moved to their downtown location so our recent visit Dr. Mann did our examination. I really liked him! Soft spoken & amicable he treats your peeps with gentle care. Before you know it, the appointment was completed & I was at the front desk checking out. Jenny was super friendly & we chatted whilst she figured out my billing & ordered my contact lenses. This is our place to go for your eye health!"
"Had a wonderful experience with Berkeley Eye Center Memorial City. This was my first visit and I was pleasantly surprised. Crystal in optical was knowledgeable and answered all of my questions with patience and care. Her customer service was memorable and inviting. Her confidence was reassuring, never any pressure. Scheduling my appointment was easy and the staff was professional and friendly. Dr. Mann was incredible, personable and thorough. I will recommend this Eye care center hands down. Rachel P"
"I really like Dr Yankelove and he’s a great ophthalmologist. My complaint today concerns masks. I wore a very thin mask because I can’t breathe with the blue or cloth mask. I was told I HAD to wear the blue mask or I couldn’t come in even though I explained I can’t breathe. I told her the mandate has an exception with a medical condition. The young girl asked if I had bronchitis that I had to get a note from my doctor. I told her to look up HIPAA and it was none of her business. I wanted to keep my appointment as I had someone with me that also had an appointment. I took the mask and held it out the entire time so I could breathe. I’m none too happy. Things are not always black and white and there should have been a discussion prior to her being at the door. I came very close to walking out."
"Chandler Mann made the experience quick easy and painless. Very professional and would highly recommend going to see him!!"
"The team at Berkeley Eye - Memorial City was nothing short of excellent. Handled COVID-19 precautions really well. Dr. Mann knows what he's talking about. Very friendly and personable group at this location. Dr. Mann was giving me grilling advice throughout the visit.....hope he knows as much about grilling as he does about optics!"
"The entire staff were friendly and professional. They made sure everything is wiped down and masks are required to keep everyone safe. You can tell by his energy the doc loves what he does."
"I needed a "new" optometrist for a vision check and new glasses. I found Berkeley Eye Center - Memorial City in my network and made an appointment to see Holli Groff O.D. on March 16, 2020. I was extremely impressed with their procedures and attention to detail in light of the current Coronavirus (COVID-19) in cleaning instruments, and medical equipment. The employee assisting in the selection of frames, wore gloves and wiped down all surfaces: the top and front edge of the table, the customer chair arms, etc. before the selection and trying on of frames. This is done in-between every patient. A tray used for collection of frames selected was wiped down an allowed to dry prior to placing frames in the tray. Hand sanitizer was available for me to use before touching any frames that had been selected and placed in the tray. Frames tried on were returned to the tray after trying them on. Frames not chosen were put in a second tray and given to another employee to wipe down before returning them to the display area. Frames selected were separated from others in the tray. Very thorough. I highly recommend Berkeley Eye Center - Memorial City AND Holli Groff O.D."
"Already had my eye exam but couldn't find the glasses I liked anywhere in the Memorial City Mall . Noticed that Berkeley Eye Center was in my insurance and happened to have a deal. Wasn't expecting to find the place on the second floor of the hospital but couldn't believe my luck when I found both glasses and sun glasses. The assistant Bonnie was super friendly and very knowledgeable. Couldn't have been easier. Definitely recommend this place ."
"I have been a patient of Berkeley Eye Center for over 10 years. I recently moved to go to this new location. I was given the Memorial City location. I was with a new eye doctor. The color was very polite and knowledgeable. The staff at Berkeley Eye Center was gracious to me with their services. My eye sight has gotten worst over time, so I see starbursts at night. The eye doctor recommended new contacts for me for night driving. I felt the eye doctor responded to my needs which I Iiked. I could not be happy with the new contacts. Great Job Berkeley Eye! A!"
"I have been coming to the Berkeley Eye Center for many years and appreciate the good staff, handling of insurance, have a check up, then update my glasses and go. When it comes to your sight, you want to make sure you are dealing with capable professionals and this office has it all: the front desk of Jennie taking appointments and calculating charges; a few years ago Dr. Holli Groff has helped recover from a bad eye infection, and this year Dr. Chandler Man gave a good exam; Crystal and Bonnie helped pick out eyewear, and found a warranty that covered last year's glasses. I appreciate this office's attention to detail."