Berkeley Eye Center - Bay City Reviews

"I can't say enough good things. The staff and Dr. were awesome when I called late in the day with something in my eye. Got me right in. Thanks !"

"Dr Kayci is absolutely amazing. She sees my entire family and everyone loves her. The staff are so sweet and always so helpful."

"1st time being at Berkeleys & I have to say such a very good staff in the front desk….very polite in giving my daughter compliments …didn’t get all the name of who was there for us, just the woman by the name of Consuelo that was checking my daughters eyes, she did an awesome job. Made us feel real comfortable & broke my daughters shyness in there….pleased customers "

"The Bay City office staff is amazing and Dr Kayci is so good with the little ones. Would recommend 10 times over!"

"Very friendly and exceptional service ????"

"Dr. Kaci Ermis is awesome! very friendly and takes time with her patient."

"The Bay City office is immaculate and very well staffed with very little wait times. The staff was so kind and patient with helping me select my new glasses! They are now my "go to" eye center! Thank you all at Berkeley Eye Center/Bay City! I have recommended you to all my friends."

"Love Dr K Ermis. She listens to you. Does not make a change unless you need it. I highly recommend Berkeley all the staff in Bay City is amazing."

"Dr. Kayci Ermis was extremely kind and personable!"

"My wife went to the BEC in Lake Jackson and I use the one In Bay City we were both very impressed by the cleanliness the personal yet professional attention from the receptionist the assistants and the doctors We will definitely be using BEC in the future"

"Super quick and very friendly by all staff!"

"Excellent service. Very thorough and professional. Recommend."

"Great experience. Dr. Ermis and his staff are very professional, kind and are patient. So glad to have facility in Bay City."

"Staff is very nice and helpful. They want to make sure their patients are helped and have all questions answered."

"I've been going to Berkeley for a few years now they are awesome.The ladies at the front are so friendly and willing to answer all your questions and Dr Kayci Ermis is the best, she listens to your concerns and explains to the fullest."

"The staff is very friendly and awesome. My whole family will be patients. Dr. Graham took the time to explain everything and made suggestions for eye glasses that felt tailored just to me. I highly recommend them!"

"The staff was super friendly! This was my first time to go to Berkeley Eye Center but I felt super comfortable and ended up making my daughter an appointment too! I highly recommend this friendly office!"

"Everyone is very friendly and helpful. Betty did a wonderful job getting my frames replaced that were less than 2 months old. They are very eager to help with everything you need."

"The whole staff was friendly! They took time to listen to my concerns. That have a great selection of glasses! I will definitely continue to support this business!"

"From scheduling my eye exam, staff were very friendly and informative on the phone and in person! Excellent service all around!"

"I usually come here for my son, but today I went for myself. It’s a welcoming environment and everyone is always friendly. Dr. Ermis is super sweet and helpful! Highly recommend!"

"Staff was very professional and very kind."

"Staff was very professional and very kind."

"My rt eye was in bad shape. The staff at the Bay City Texas office did an amazing job to help me feel comfortable. Next day my eye was feeling much better."

"Front office, very helpful. Love their energy."

"Very professional staff, I was in and out with no issues. I do need some new sunglasses so pick me."

"The staff was excellent with my kids would recommend them to everyone"

"Absolutely professional and accommodating. Treated my son with respect and explained to him everything he was going to experience. Doctor answered all my questions. The ladies in the front … amazing."

"Absolutely professional and accommodating. Treated my son with respect and explained to him everything he was going to experience. Doctor answered all my questions. The ladies in the front … amazing."

"The receptionist was incredibly kind and helped answer all my questions. The nurse was also very sweet and understanding throughout the check up. I would 10/10 recommend."

"Staff was great and helpful. Not to long of a wait either. Had a scratch on my eye, eye drops and prescription worked great. 10/10 would go again"

"1st time being a Berkeleys & I have to say such a very good staff in the front desk….very polite & giving my daughter compliments …didn’t get all the name of who was there for us only but I know a woman by the name of Consuelo that was checking my daughters eyes, she did an awesome job. Made us feel real comfortable & broke my daughters shyness in there….pleased customers "

"Great experience at the Bay City office the staff was friendly and was able to help with all mine and my kids needs. "

"I have been using Berkeley for a few years. I have been to El Campo & Bay City locations. Also had eye surgery at Houston location . They are the best care I have EVER received for my eyes. I have worn glasses and contacts since of was 12… I am now 79. So trust me when I say the BEST! Impressed with everyone of these locations. They are so caring and really connect with patients. I will never go anywhere else. So I give them 10 Stars!!! Gwen Kirkpatrick Ps love Dr Kayci Ermis"

"Hometown experience here at Berkeley! Everyone is friendly and Dr. Ermis is the best!"

"Welcoming staff. Ended up being about a 1.5-2 hour expierence. They take VSP.."

"Excellent service. Dr. Graham was very professional. Very nice to have a quality eye care facility in Bay City Texas"

"Took my daughter in for her yearly exam with Dr. K Ermis and as always she never disappoints! Love that she always takes the time to answer all my questions"

"This was my first time to see Dr Ermis and I was very pleased with my visit today. Definitely will be coming back."

"Nice office. Spacious. Clean. Friendly! Christy is Super. DrErmis was very efficient and professional; and gave relief from concerns. Staff is quick without rushing you. I will go back."

"Very Good Experience I Got To Say They R So Helpful My Eyesight Is Getting Better"

"I have been going to BEC since 2017 when our family eye dr retired. I absolutely LOVE Dr. Ermis, she is sweet and so down to earth. Their center is always clean and the staff is nice and helpful. Now that my children are older they see her as well, and the all loved her. I highly recommended BEC and Dr Ermis!"

"I’m so thankful for this location! The office staff is very professional and kind! Everyone was helpful!"

"My mom Elisia Vargas was very happy with her experience here. She will be going back very friendly staff."

"Dr. K. Ermis has been my optometrist for many years. I’m so happy they have opened an office here in Bay City. Same great service as in the El Campo office."

"Very courteous and professional"

"Good experience office people are very friendly."

"I was impressed with the professionalism of the staff. Customer service was good. There was hardly any wait time to order my glasses. I will definitely recommend this location."

"Very helpful; lots of variety; offers discounts if you buy more the one pair"

"One of the nicest Eye Centers I have ever done business with. Excellent customer service, prompt answering calls, a great staff, and very smooth process from start to finish. The nurse was fantastic. Made me feel at ease and comfort. Nice and clean facility. The doctor was extremely professional, yet friendly and helpful. A good variety of frames even with my insurance. The fitting process with quick and easy. Very nice staff. I can't say enough good things. My daughter also had an appointment and had a great experience also. Bonus tip. There is a nice coffee shop in the same strip mall. Excellent service and coffee. A win all the way around."

"Excellent customer service. The staff and Dr. Graham were very thorough, informative, professional and personable."

"Great location. Staff and Dr. Graham were very thorough and helpful."

"Staff and Dr. Graham were great! They were very thorough and had excellent customer service."

"Excellent customer service. The staff and Dr. Graham were very thorough, informative, professional and personable. Highly recommend them!"

"Today was my first visit to your establishment, it was so nice, the receptionist and the tech that took me in and did my pre evaluation was so kind and friendly, then the doctor showed up Dr. Karl Ermis, he did so a great job of explaining everything to me step by step, he even walked me up to the receptionist to schedule my next appt. i was very impressed. I am glad your office is local and I enjoyed my visit very much, Thank You."

"Had an Amazing experience with Berkeley Eye Center in the Bay City Location. All the staff was extremely friendly and very patient with my son who is diagnosed with Cerebral Palsy and is nonverbal and they were able to check his eyes right here locally instead of driving almost two plus hours for an eye examine for him. Having a child or even being an adult with special needs is extremely hard to find local and dependable help in such a small community like ours, here at Berkeley they were the absolute best and I will be highly recommending them to everyone I know. Thanks so much to all the Berkeley staff in the Bay City location for everything y'all do, It's greatly appreciated."

"littlw wait time, friendly staff!"

"My son and I had appointments last Thursday. The visit was professional, fun for my 5 year old, clean and not at all stressful! The chairs in the waiting room were spaced out for social distancing and at the end when you try on glasses they had you put any you touched onto the counter so they could be cleaned. It gave me peace to know that had been"

"Excellent service! Nice women there! The place is very clean and safe, and I am so glad to the order, they called me to pick up my glasses very quick. five stars for everything in there!"

"This place is "WONDERFUL". Bay City is very fortunate to have such a professional eye center. I've been to this location a couple of times. The first was for a medical appointment which Dr. Kaycie and her assistant were very knowledgeable. The second time was to have lenses put in frames that I had purchased. Betty Ann is "FANTASTIC". She took her time and explained to me the lenses I was going to be purchasing. I will definitely recommend to all my friends and family. When I went to check out and pay for my glasses, Consuelo (the sweetest) a medical assistant gave me a wonderful smile that I could see even through the mask."

"My wife and I both ordered glasses at the Bay City location today. All the staff was pleasant and professional from the time we arrived till we left. CDC COVID guidelines were followed throughout our visit. Staff was extremely helpful in the process to choose and complete transaction. Betty was knowledgeable and explained everything about our purchase. Highly recommend this location."

"Everyone at this location was absolutely amazing! And they LISTEN!!!"

"My 5 year old son and I both had appts at this location. I was very pleased with our experience. The staff were all very friendly. It was very clean and I could see all the measures taken to keep their facility disinfected as often as possible. The doctor was phenomenal. My son was uncooperative at first but she talked and interacted with him so well. He was able to relax and complete the exam. Would definitely recommend this office."

"Went today for the first time. Had a glasses and contacts exam. the staff were friendly and helpful. PPE was used and even had the chairs spread apart for the social distancing. The doctor was really sweet and answered my questions. In past eye exams I was given a new pair of contacts with the new prescription this time I wasn't so I'm not sure if that was just this location or an error but I will be returning because of the great staff and the doctor's personality."

"First time at this location & we were very satisfied!! Great doctor & a wonderful kid selection of frames for us to choose from!"

"Such professionalism, the staff is amazing. I have never had anyone be rude to me. I highly recommend Berkley Eye Center in Bay City Texas!"