Berkeley Eye Center - Grand Oaks Reviews

"I was assisted by Marana & Carla with my glasses selection when I decided to walk-in on Jan 27th. I did not like the prev. frames I had selected as they did not work for me. They went out of their way to assist me and find the right frames for me. I walked out a very happy customer. Now that Grand Oaks is open, it will be my go to location. It is easy to access, has the friendliest staff who make you feel welcome."

"Very welcoming from start to finish for appointment. Also, nice selection of frames available."

"Dr. Joe Nguyen and his assistant were super nice. The people at the front desk also super nice. I’d highly recommend them based on my first time experience."

"Staff is amazing. I would highly recommend Berkeley at Grand Oaks"

"I have been a Berkeley patient for a long time and Grand Oaks has been the best. Dr. Trujillo really listens and works hard on making sure everything works best for me. The staff members are all wonderful and so helpful in finding the right frames. Laura and Aisha were amazing in helping me narrow down which frames worked well with my face. Thank you, all."

"Good experience,"

"Joline is definitely a fantastic asset to the Berkeley eye center. She is a professional who obviously loves what she does."

"I have been going to Berkeley Eye Center for years, but this was my first time at the Grand Oaks location. Every staff member was exceptional. I saw Dr. Nguyen and he is very knowledgeable and took his time. Berkeley Eye Grand Oaks is my new home for all my vision needs."

"The staff and facility were great. I would highly recommend Berkeley at Grand Oaks. Very convenient to schedule my eye appointment; staff were polite at check-in, eye tech was professional. Aisha was extremely kind and assisted in choosing the perfect frame without feeling rushed. Dr. Trujillo was kind and listened to all my concerns."

"First time at this location. Everything was perfect from the beginning to the end. They were very informative with me because I was on a slight budget. So thank you to your team on the information. The appointment was really fast. This is the first time where a scheduled appointment actually happens at the scheduled time. So thank you guys!!!"

"My first visit to Berkely and this center was Exceptional. The whole process from Booking an appointment, all the way thru the exam was painless, and memorable. The staff are all very friendly, especially Lori at the front desk. She was very helpful for all my questions, and future scheduling."

"Really exceptional customer service. Of course the technical/medical side was good as expected. But the people-side stands out from the "normal" medical provider office"

"My first time ever going to a Berkeley Eye Center and the experience was excellent! The moment I arrived I felt at home! The staff is very friendly and welcoming. I saw Dr. Nguyen and he is very knowledgeable. I would definitely recommend Berkeley Eye Center in Grand Oaks to anyone! My wife will set her appointment soon there as well!"

"I recently went to Berkeley Eye Center Grand Oaks and am so happy that I did! All of the staff and doctors are so helpful, friendly, and patient. Dr. Nguyen listened to my concerns and explained my options thoroughly. Aisha (Optician) was super helpful and helped me pick out frames without feeling rushed. After getting my glasses, I needed slight adjustments and she happily fixed them. It’s conveniently located too!"

"Beautiful new office space! Staff is very friendly and accommodating! Definitely using again!"

"Beautiful new office space! Staff is very friendly and accommodating! Definitely using again!"

"Staff was wonderful and attentive, no wait time!"

"Stellar experience. The team is absolutely wonderful and quite knowledgeable to answer any question."

"The staff at Berkeley Grand Oaks were friendly, understanding and helpful. They went above and beyond to help me through a very difficult situation. My glasses were damaged and I was not able to locate my prescription, so they repaired the damaged glasses as much as possible to help me see during the time it would take for new glasses to arrive. They helped me select new frames with honest feedback. They even provided me with the name of the artist for the pictures used to decorate. I would be remiss if there wasn't a special thank you to Heather at the Tomball location for taking the time and effort to find a Berkeley location where I could get a next day appointment."

"Smiling, friendly staff, knowledgeable doctors, beautiful location, and right around the corner from my home. I've been to a full range of eye doctors, ophthalmologists, and optometrists for 40+ years. I can easily and heartily recommend this Berkeley Eye Center location. Hats off to the staff -- thank you so much for making my visit a great experience."

"I visited here the other day and everyone was wonderful and welcoming from the moment I entered the door. It’s hard to go to a new place, but they made me very comfortable."

"I visited Berkeley Eye Center to check the possibility of getting an appointment next day . The front office staff were courteous and were very helpful. They were able to accomodate me for an early appointment. The doctors assistant who did my prelimnary checks was wonderful. Doctor who checked my eyes thoroughly was very good. I highly recommend this Berkeley Eye Location for your eye checkup."

"The staff was so nice and helpful! When I was picking out glasses, they were super patient and I never felt rushed. She even offered me some suggestions! The doctor was also easy to talk to, super friendly and professional!"

"Today I had my first consultation with Dr. Joe Nguyen and he was really great, very kind as well as his entire team, the girl at the reception informs you perfectly of everything, as well as the doctor's assistants, it is a really nice place with good technology. ???? recommended. thanks"

"I can't believe that there is actually a doctor's office that cares so much about their patients time. I've been in their office twice in a week and both times they saw me before my appointment time. I had a procedure done today and they took me back early and I was walking out the door just 15 minutes after my appointment time. Great care and great service! Keep up the good work."

"First time at a Berkley Eye Center. Grand Oaks location has exceptional service and friendly personnel. Customer service is excellent. Dr. Joe took the time to address my concerns and answer my questions. Great experience; highly recommend."

"The front office at Grand Oaks is outstanding! I found Lori and Melody especially friendly and super helpful! Grand Oaks is my preferred Berkeley location! Thank y’all for the amazing customer experience."

"Super great service at this location. My doctor was on time, researched my records and the eye exam experience was just awesome. Then I went and picked out glasses, which was another great experience. Highly recommend Berkeley at Grand Oaks, so far it is the best place I have experienced in taken care of your eyes, and I am 55 years old, and have seen a few places in my life."

"Amazing customer service and exceptional care. This was my son and I first time at Berkeley and I must say I was impressed. We have found our new eye center, not to mention the location is awesome. Thank you for taking care of my son and I."

"Great office. Friendly staff."

"Just want to share our positive experience with the new Berkeley Eye Center - Grand Oaks. Easy to schedule and top professionals so close to home! Thanks Dr. Joe & Dulce and the rest of the staff!"

"This office is incredible. I live in Benders Landing and had to travel to The Woodlands for an appointment. Now I just go down the street to a clean, modern, state of the art facility. This office is easily accessible for everyone being right off 99 - on Woodson’s Reserve Parkway. Today, I had the most thorough eye exam I ever had with professionals who were willing to spend the necessary time to resolve my issue. The staff at Grand Oaks are knowledgeable, personable and, all-in-all, the best of everything you could hope for in a professional setting. Come to this office. You’ll be happy you did."