Berkeley Eye Center - The Shops Downtown536 - 5 star reviews.
"Victoria helped me with my selection of reading glasses and made my experience very pleasant. She is one of the nicest people you'll meet. Highly recommended to visit her for any of your vision needs"
"Very convenient location, for someone that works downtown and I easily connected through the tunnels - no additional driving or parking required. The staff were friendly and the doctor's assistant was very professional, listened to my concerns, and I could tell she enjoyed her profession. Dr. Hollas took the time to answer my questions and I felt like a valued patient."
"An Amazingly kind, friendly and knowledgeable staff. Everyone genuinely seemed to have my best interest in mind when searching for the perfect specs, not to forget about the care that preceded the final step in my appointment. Accommodating & Professional, I have a new eye care home."
"The downtown location has great customer service and selection of eye glasses. They will make sure you find the right fit of glasses for your face. . . . you will want new glasses every time you go visit! Thank you Ciera for all of you help today, you were great!"
"I went in for my yearly eye exam and worked with John to decide on a new pair of glasses. I was looking for glasses very similar to the ones I had one. After trying on several different frames, I didn't find one that I really liked. John asked if I would like to see if my current pair was still available, it was! I love my new glasses!"
"Had a great experience. The staff were friendly and welcoming. The exam was quick, and the optometrist explained every step of the process and how my vision might change as I age. One team member, Ciara, was particularly helpful and knowledgeable when it came time to selecting my frames and lenses. She was charming, upbeat and honest about the products. Overall, I'd use their services again."
"Stopped in earlier this week for help determining if my new prescription glasses (bought elsewhere) were as off-balance as I thought they were. Not only did the Optician gentleman spend the time with me to review my records and the glasses, he helped me understand there were other items that were not quite right with the lenses that I would never have been able to determine on my own. In the process, he reviewed an optical promotion with me that I could benefit from with my remaining insurance coverage. The offer was exceptional and now I will have top of the line glasses and backup glasses through Berkeley. I would have wasted the benefits had he not taken the time to review my benefits. Many times people will answer your questions but not go beyond what you ask. I'm so glad he was proactive and willing to take the time not only to address my concerns with existing glasses I bought elsewhere, but put me into two new frames with all the extras!"
"I picked this location because I can walk there easily from home. I've been a patient here for a couple of years now. Dr. Hollas is who I usually see, and never rushes, is very thorough, and listens to your concerns. His staff is professional and help you with anything you need. As someone who works in healthcare, this is so nice to experience! Their glasses selection is also very modern and trendy, you will definitely find your next pair!"
"My entire experience was above average. The entire medical staff exceeded my expectations The First Class Service provided by all the Lady's in the office was Superb. From the very first interaction with Samantha on Oct 31 while making the appointment and verifying KelseySeybold Medicare Eye exam was an approved service to the date of the visit and checking in with Victoria, and Karen with their positive energy and professional attitude. Cecilia provided kind bedside manners in English and Maribel aiding with her warm and accurate Spanish interpretation. Dr. Cokle delivered the very best eye exam my mother has ever experienced Thank you all 7plus star rating i recommend Berkeley Eye to all i would also encourage senior leadership management to provide keurig single self serving 8oz coffee tea for all paying customers with fresh individually packaged cookies or pastries for paying customers only and in a reactive manner, meaning only for those paying customers who ask for drink and pastry This will give customer an additional inexpensive reason to COMPLETE survey and refined BerkleyEye to office collegues which will increase sales by 10 or 20 percent on 90 day period. Food for thought. Consider it a gift from Miguel for the Grrreat service recieved"