Berkeley Eye Center - Memorial City
442 - 5 star reviews
"My customer service person was very competent and knowledgeable. I will definitely go back."
"I have now been to Berkeley (Memorial) on three occasions and the service has been excellent. Dr. Groff is extremely pleasant and thorough. In fact, the entire staff is great. Always take me on time. Highly recommend!!!"
"Just moved to the Houston area, and boy did I luck out! Dr. Groff and her staff are fantastic, from the check-in to the check-out. The staff answered all of my questions and were very knowledgeable, and also didn't make me feel bad for asking them. I would definitely recommend Dr. Groff and her team at Berkeley Eye Center Memorial City!"
"I've been a patient of Berkeley Eye Center for years. I can't say enough good things about the quality eye care I receive from Holli Groff, O.D. She and her professional staff are always prepared for my appointment and get me in/out on time. If you're looking for a great eye care center, this is the one for you."
"Excellent service by Crystal and Sonia during my visit for a checkup and glasses. Overall a great experience - everything was on schedule and everyone was very polite and courteous."
"I have been going to the Memorial City location for over 10 years and have had a Good experience everytime....I would definitely recommend this office."
"As usual, my office visit was fast, easy and painless. Dr.Groff made changing my type of 2 weeks contacts into the daily type feel like the right choice. And she was right, these contacts are great! I see clearer, don't have to buy cleaning solution or clean nightly and deal with protein build up on contacts anymore, Yay! Memorial City Location staff are great!"
"Deleted my last review. Didn't want them stuck with the last star rating, if I had just updated it. They more than made up for my last experience. They couldn't have been more accommodating and professional. Mistakes happen and that's what I'll chalk it up to based on how they recovered on this visit. From the front desk through the exam and consultation, I was treated with respect and I felt like a valued guest, not just a patient. Thank you very much! You guys ROCK!!"
"Dr. Goff and her staff of Erin, Kimberly, Carolina and Crystal provided excellent service in examining my eyes and getting me into the right contacts and glasses. They not only advised me of all my vision options and answered questions courteously and completely, but advised me of every possible cost savings available to me through my insurance and otherwise. I will recommend them highly to anyone with vision concerns. Charlie"
"There was one visit for an annual checkup and another visit a week later as a prep for my scheduled cataract procedure. Both visits were excellent. From Dr. Yankelove, to the technicians and assistants, to the receptions -- all were friendly, fast and thorough, and all without making me feel like they were rushed or that i was being rushed. The best service that anyone could ask for!."
"I love the staff here! I always feel welcome and taken care of!! I would recommend Berkeley to anyone and everyone!"
"All the staff from check in to the doctor were really friendly and made you feel very special. Dr Holli Groff took her time to answer any questions I had. Thumps up for every one there. I highly recommend them."
"I had avoided the eye doctor for 3+ years due to not so great experiences elsewhere. Office location was good. Check in process and waiting time was good. Exam and tests went smoothly. Dr. Groff was friendly, professional, and patient. Entire office staff was patient enough to help me find a good fit on my first pair of glasses. Everyone was courteous and friendly. I will be returning every year for my exam."
"My recent visit was great. The staff is very nice and I was fully satisfied with my care."
"I have been going to Berkeley for about 10 years now. I got lasik in The Woodlands and cataract surgery on left eye a few years ago. Everyone is very professional, personable and efficient. I always enjoy my interactions with these folks."
"Ir was my first time. Nice experience. Bonnie was very helpful. I recommend this place"
"I have always been very pleased with Dr. Groff and the entire staff. They have always gone the extra mile to make sure I am comfortable and understand what is happening. Friendly and Professional...which is a nice combination."
"Berkeley Eye Center at Memorial City is very efficient. I appreciated the office being on time for my appointment. Sonia, Dr. Davis assistant, made my experience terrific! Dr. Davis was informative and explained what he was looking for in my eye. In addition, Crystal, in the optical department, was knowledgeable, friendly and professional. It made the visit enjoyable. Thanks!”"
"Excellent eye exam! Dr. Geoff was very thorough and explained all my options available. Thanks!"
"My experience was great! I didn't have to wait and received professional help. There was a lot to select from and I love my new eye glasses!!"
"I have been going to Dr. Groff for several years. She and her staff are great! They are patient, kind and willing to go the extra mile to make sure you are satisfied."
"We love Berkeley Eye Center & have been patients for around 10 years now. Dr. Groff & staff are wonderful! She takes the time to discuss everything & makes you feel so at ease. We brought our son to my recent appointment to see how the exam was & he's now happy to see her without fear. Thank you!"
"I absolutely love this location. The staff are always attentive to your needs and ready to answer any questions you may have. Although I am closer to another location, I prefer this location. Sandy was exceptional and really took the time to help me find glasses that worked for me. Dr. Yankelove took the time to answer all my questions and was very attentive."
"My recent visit as always was one of ease. From the time you walk in until you leave, Dr. Groff and her staff just make it Fun. There engaging, pleasant and they make you feel comfortable. it's what would wish all doctors and doctors offices would work like."
"Walking in I felt like family already. I was given the test I needed for my eyes and talked to very professionally yet very family like I really enjoyed it. I know that I'll be getting good quality lenses and good quality contact fittings. In the past I have gone to other eye doctors that I didn't feel quite confident in and I didn't feel I got the quality of care and product, being older now I want to have confidence in my eyes health care, thanks Berkeley Eye Center"
"I felt the staff was very professional. They knew what they were doing and did it well. They gave appropriate options"
"Dr. Groff and her staff are always friendly, professional, patient and quick! As a very busy Mom, I so very much appreciate all of the above! Keep up the Great work!! :0)"