Berkeley Eye Center - Memorial City
442 - 5 star reviews
"I have been coming to the Berkeley Eye Center for many years and appreciate the good staff, handling of insurance, have a check up, then update my glasses and go. When it comes to your sight, you want to make sure you are dealing with capable professionals and this office has it all: the front desk of Jennie taking appointments and calculating charges; a few years ago Dr. Holli Groff has helped recover from a bad eye infection, and this year Dr. Chandler Man gave a good exam; Crystal and Bonnie helped pick out eyewear, and found a warranty that covered last year's glasses."
"I have visited the location in Katy before but this location is by far a lot better. They took the time to explain everything to me starting from the front desk lady,doctor and specially the young lady at the frame/lenses area,her name is Crystal A. She is just so helpful,friendly and very patient...Thank you Crystal for making this a very pleasant visit for me this morning and I sure will refer family and friends to you guys."
"Great service, knowledgeable, and Crystal Acosta was very helpful and professional!"
"Dr. Groff is wondeful--so helpful and compassionate--plus all the staff as well. She helped me find medication and treatment that works for a glaucoma problem plus giving me a great subscription for glasses.--so encouraging!"
"Very knowledgeable and wonderful staff! We had the whole family and worked with everyone in a very fashionable manner..!"
"My appointment with Dr. Groff was very pleasant. She is absolutely professional and is genuinely concerned with the condition of my eyesight. I always enjoy my visits there."
"Updated Review: It has always been a goo experience for me going to this location. Dr Mann is very polite and informative. He takes his time with you answering any questions you may have. It was a good experience and I would definitely recommend him. Previous Review: I've been going here for many years now. I live Holli Groff. I feel well taken care of and always have a clear understanding of what is going on with my eyes. Informative & proactive in the care of my eyes."
"I was not accepted because my astigmatism and cataract were not severe enough for operation."
"I have been impressed by this practice for many years. The staff always gives excellent service and expert care. I love Dr. Groff. She gives excellent care and knowledgeable advice. They run on time and provide quality time and attention. Opticians Crystal and Kelsey went above and beyond to fix my current frames and help me select new frames that are comfortable, and compliment my features and small face. They are experts at their job and spent quality time. They aren't just trying to sell frames!"
"Love this office and staff. Dr. Groff spends quality time and gives expert, knowledgable and helpful advice! They run on time and the entire staff is very caring and experts at their jobs! I have been to this office many years and always impressed with the entire staff! I would like to compliment Opticians Crystal and Kelsey for going above and beyond to help me find comfortable, attractive frames and repair current frames! And for keeping me informed of latest promotions. They are experts at finding frames that compliment facial size, shape and features. They provide quality time and attention. Thank you so much for your excellent care, Berkeley Memorial City!"
"Dr. Groff and her staff at Berkeley Memorial City are fantastic! Dr. Groff is friendly and very knowledgeable. Crystal, who works in the Optical department, has a great eye for choosing just the right pair of eyeglasses for you. I have been going to them for years and love them."
"my new sunglasses were promised in two weeks and came back in about a week. Very courtious and helpful service."
"Dr. Groff is personable and the staff is very friendly. I also had a very short wait!!"
"Dr Bertrand was an absolute god send! I've had eye pain for many months now and she's successfully ascertained the root of cause and has eliminated it! Very thankful for this doctor!"
"Excellent. Had eye exam and walked away with prescriptions for contacts and glasses. Nice staff and Dr. Groff is the best ever!"
"I always have a great experience. Dr. Groff & all the staff are exceptional. I have been going there for years. I have & will continue to recommend them to folks."
"Wonderful experience. The staff, facility and (especially) Dr. Groff are professional, kind and efficient."
"I have seen Dr. Bertrand for years and absolutely love her! Bonnie in the eyeglasses shop was so very helpful and knowledgeable about the glasses and my different options for lenses.... Thanks you guys. See you next year!"
"I have been going to this location for 4 years: Dr Groff and her team has always been very professional and exact, great team. I have a high degree in Dr Groff's competence as I have Type I Diabetes so the detailed eye exams are very crucial to be able to manage my condition appropriately. The vision center carries great and stylish eye glasses and the turnaround on glasses is very prompt."
"From beginning to end, everyone in this office was outstanding! All went out of their way to assist me (age 84). Dr. Groff is gracious, efficient and patient. I will definitely recommend this office at every opportunity."
"Love this eye clinic. They're so professional and helpful. Crystal is the best and also Dr. G!"
"Dr. Groff is the best! I really enjoy having her as my doctor. She shows real concern and interest in her patients."
"I have been going to Berkeley Eye Center for a while and I don't plan on changing. I love Dr. Groff and the assistant that started me during my exam last week was funny. Every employee seems to step up to the plate to make my experience good. Kudos to Berkeley Eye Center. I rarely write reviews, but I think everyone should know how superb they are."
"Great experience with Berkeley Eye Center, Memorial location. Crystal and Kelsey were extremely professional and knowledgeable of their eyewear. They were very helpful with my choice of frames and were sure to get a good fitting. They were very courteous and made my eyewear shopping experience a pleasant one. I will definitely be a return shopper at this location for my future eyewear needs."
"Great experience. The doctor was very thorough and explained the results in simply terms. Crystal was extremely helpful in showing the wide selection and explained what was trendy, etc. I would HIGHLY recommend. Finding the suite was a bit challenging"